ABOUT US

Senior Transportation Connection (STC) provides comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County.

STC serves individuals who have mobility challenges due to age, lack of access, disability, frailty or inability to drive. More than 12,000 registered riders live in 37 zip codes covering 71 percent of Cuyahoga County. One third of passengers use a wheelchair, walker or other aid to mobility.

STC will take you to a medical appointment, including dialysis, rehabilitation and treatment, senior centers meals and programs, grocery shopping, personal service appointments and social opportunities. We’ll take you places so you can remain independent, healthy and connected to the community.

STC was founded in 2005, after Cuyahoga County transportation providers began exploring coordination and shared services. Research was commissioned by the Mt. Sinai Health Care Foundation.

The not-for-profit was initially funded through Mt. Sinai Health Care Foundation, Cleveland Foundation, United Way Senior Success Vision Council, Jewish Community Federation’s Community Services for Older Adults, Saint Luke’s Foundation, Deaconess Community Foundation and The Sisters of Charity Foundation of Cleveland, among others. Learn more about today’s funders at Charitable Support.

STC partners and collaborates with communities and other organizations. Those partners define where we travel, what passengers pay and what destinations are permitted. This relationship helps your community keep transportation affordable and rider fees low. Charitable donations and grants help cover STC’s operating costs and purchase new vehicles. As a not-for-profit organization, STC places passenger and community needs first.

Drivers escort passengers door-to-door to ensure safety and provide a personal touch. They will help with up to 5 parcels on shopping trips. They are trained to keep riders safe, including how to help those who use a walker, cane or wheelchair – one third of our passengers do. Drivers are certified in CPR and complete National Safety Council defensive driving training.

STC is on the road nearly one million miles every year. That requires guidelines to keep services efficient and organized. See Scheduling a Ride for details. A list of the communities and agencies that contract with STC can be found HERE 

Thank you for your interest in STC. We look forward to taking you where you need to go!

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To Schedule a Ride Call.
216-265-1489

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Team

STC Serves Rose Centers Passengers

STC will provide transportation for seniors attending programs at the Rose Centers for Aging Well, effective Feb. 1, 2017. About 250 senior adults rely upon transportation to participate in congregate meals, social, health and wellness programming Monday through Friday at the following Cleveland and East Cleveland Rose Center locations:
  • Ernest J. Bohn, 1667 Ansel Rd., 216.373.1913
  • Gunning Park, 16700 Puritas Rd., 216.373.1917
  • King Kennedy, 2501 East 59th St.. 216.373.1918
  • East Cleveland, 16200 Euclid Ave., 216.373.1919
  • Paul W. Alandt Lakeshore, 6600 Lakeshore Blvd. 216.373.1915
STC will also provide transportation for special outings for center participants and expects to deliver about 15,000 trips during the year.  Older adults seeking transportation to Rose Centers location should contact their local Rose Center directly to obtain qualifications and details. “STC is pleased to provide access to the quality services the Rose Centers offer,” said Janice Dzigiel, STC executive director. “Our purpose is to be a critical ‘connection-maker’ for seniors who do not drive and need access services like STC to stay active. One third of our passengers rely upon a wheelchair, walker or cane. Not only do our vehicles accommodate them in comfort, our drivers are trained to offer the appropriate customer service and assistance.” The Rose Centers for Aging Well LLC, a subsidiary of the Benjamin Rose Institute on Aging, provides meals to homebound seniors and in neighborhood centers and offers social, health and wellness programs to seniors in the community. “When agencies of the Rose Centers’ caliber partner with STC, it validates the quality of reliability of our services,” Dzigiel said.