CUSTOMER STORIES

When Family is Far Away, STC Keeps Seniors on the Go

Sadi Francis & Tiffani
Senior Transportation Connection (STC) is committed to providing comprehensive, efficient, and affordable transportation for senior adults in Cuyahoga County. But, our customers are not just the seniors who get on the bus –we’re also a vital service for family members who cannot be there to help.

Like many of us whose careers and life paths take us from our childhood homes, Staci Morgan lives in Columbus and her sister Tiffani Morgan lives in Akron. Their biggest concern for their mom Sadi Morgan and grandmother Francis Gallatin is transportation so they continue to live independently in their Olmsted Falls home. The sisters want the peace of mind knowing Sadi and Francis enjoy their lives to the very fullest.

“My mom and grandma have used STC for several years, Staci explained. It is the best, affordable way for them to continue to enjoy their independence. And, it brings me comfort knowing they have reliable transportation services.”

Many riders rely upon STC for their medical appointments, but that is not all we do! Sadi and Francis take full advantage of the social opportunities STC provides: Mom plays cards with friends and they both enjoy shopping. They have their freedom without asking friends for rides, or having their kids and grandkids weigh them down! Staci quipped.

They also value the drivers’ customer service and courtesy. Assistance with grocery bags and the door to door driver escort are especially helpful. All of the drivers are helpful, but Harold in particular is extremely kind. He has made a great impression on the entire family, Staci said.

Ten years ago, Olmsted Falls was among the first communities to contract with STC to provide transportation for its seniors. We are proud to celebrate a decade of service ensuring Francis, Sadi and all its senior residents continue to enjoy living in their home community.

For more information on STC services, please call 1-800-983-4782.

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County Appoints two new STC board members

STC Board of Directors welcomed two new board members, appointed by Cuyahoga County Executive Armond Budish. Eric P. Martin, business manager for the Division of Senior & Adult Services (DSAS) Cuyahoga County, and Pamela Studamire-Rosado, community services coordinator, United Labor Agency join the leadership of the non-profit countywide paratransit provider. They will serve three-year terms. Executive Director Janice Dzigiel (center) welcomed Eric and Pam with orientation on our transportation services for Cuyahoga County seniors. Learn more about our latest board members here.