FAQs

  1. How do I get transportation from STC?
    Check Here to see if STC serves your community and contact your local Department on Aging. If you’re still not sure, call STC at 216-265-1489 and the Call Center staff can help you.
  2. How much does a ride cost?
    Your home community pays most of the cost of your trip. Depending on where you live and you’re your destination, you may pay a small fare. Fares are set by your community or nonprofit provider. STC does not set the amount you are charged, but we will confirm it when you book your trip.
  3. Where will STC take me?
    Most communities make medical appointments a top priority, including dialysis, rehabilitation appointments or other treatment. We cannot take you home after surgery or any service where you have had anesthesia. Other popular destinations include senior center activities, shopping and personal appointments.
  4. When can I ride?
    STC is on the road from 7 am until about 4 pm. If have booked your return trip and your appointment is delayed, please call         216-265-1489. We will make sure you get home.
  5. How can my business advertise on an STC vehicle?
    Call Chris Pakiz at 1-216-265-4104 or email cpakiz@ridestc.org
  6. I’d like to make a donation. Who can help?
    STC is a not-for-profit organization and your gift will help keep our fares low. Contact Catherine Ciha at 1-216-265-3008 email cciha@ridestc.org, or donate HERE.
  7. I’d like to work for STC. How can I apply?
    STC has frequent part time openings for drivers. No CDL is required, however we conduct extensive background checks. For more details, see our CAREERS page.
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STC Serves Rose Centers Passengers

STC will provide transportation for seniors attending programs at the Rose Centers for Aging Well, effective Feb. 1, 2017. About 250 senior adults rely upon transportation to participate in congregate meals, social, health and wellness programming Monday through Friday at the following Cleveland and East Cleveland Rose Center locations:
  • Ernest J. Bohn, 1667 Ansel Rd., 216.373.1913
  • Gunning Park, 16700 Puritas Rd., 216.373.1917
  • King Kennedy, 2501 East 59th St.. 216.373.1918
  • East Cleveland, 16200 Euclid Ave., 216.373.1919
  • Paul W. Alandt Lakeshore, 6600 Lakeshore Blvd. 216.373.1915
STC will also provide transportation for special outings for center participants and expects to deliver about 15,000 trips during the year.  Older adults seeking transportation to Rose Centers location should contact their local Rose Center directly to obtain qualifications and details. “STC is pleased to provide access to the quality services the Rose Centers offer,” said Janice Dzigiel, STC executive director. “Our purpose is to be a critical ‘connection-maker’ for seniors who do not drive and need access services like STC to stay active. One third of our passengers rely upon a wheelchair, walker or cane. Not only do our vehicles accommodate them in comfort, our drivers are trained to offer the appropriate customer service and assistance.” The Rose Centers for Aging Well LLC, a subsidiary of the Benjamin Rose Institute on Aging, provides meals to homebound seniors and in neighborhood centers and offers social, health and wellness programs to seniors in the community. “When agencies of the Rose Centers’ caliber partner with STC, it validates the quality of reliability of our services,” Dzigiel said.