FAQs

  1. How do I get transportation from STC?
    Check Here to see if STC serves your community and contact your local Department on Aging. If you’re still not sure, call STC at 216-265-1489 and the Call Center staff can help you.
  2. How much does a ride cost?
    Your home community pays most of the cost of your trip. Depending on where you live and you’re your destination, you may pay a small fare. Fares are set by your community or nonprofit provider. STC does not set the amount you are charged, but we will confirm it when you book your trip.
  3. Where will STC take me?
    Most communities make medical appointments a top priority, including dialysis, rehabilitation appointments or other treatment. We cannot take you home after surgery or any service where you have had anesthesia. Other popular destinations include senior center activities, shopping and personal appointments.
  4. When can I ride?
    STC is on the road from 7 am until about 4 pm. If have booked your return trip and your appointment is delayed, please call         216-265-1489. We will make sure you get home.
  5. How can my business advertise on an STC vehicle?
    Call Chris Pakiz at 1-216-265-4104 or email cpakiz@ridestc.org
  6. I’d like to make a donation. Who can help?
    STC is a not-for-profit organization and your gift will help keep our fares low. Contact Catherine Ciha at 1-216-265-3008 email cciha@ridestc.org, or donate HERE.
  7. I’d like to work for STC. How can I apply?
    STC has frequent part time openings for drivers. No CDL is required, however we conduct extensive background checks. For more details, see our CAREERS page.
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North Olmsted residents give STC Plus a spin

STC Plus, The new evening and weekend Senior Transportation Connection service, booked its first passengers in April. STC Plus, the new evening and weekend Senior Transportation Connection service, booked its first passengers in April. It offers seniors who live in Cuyahoga County new, accessible transportation possibilities at different times and to different places. Executive Director Janice Dzigiel explained that "Our goal is to help people connect to social, recreational and worship opportunities. We encourage people to consider group outings to a movie and dinner, or perhaps a play or shopping.  We look forward to exploring new activities and locations with our passengers."

Our first passengers

Our very first STC Plus passenger had a practical reason for calling. Joanne Holchin was reluctant to reschedule a late afternoon physician appointment. She knew it would not be finished in time, so she arranged for STC Plus to bring her home. "I am looking forward to all the places where I now can go," Joanne said. STC Plus took Linda Bokan and her son Michael to St. Richard's Church on Easter morning. Linda is a long-time rider who enjoyed attending this special day with her son. They've already booked their next outing. Thanks to a federal grant from the National Aging & Disability Transportation Center, STC Plus offers one free trip to encourage seniors and adults with disabilities to try the new service. Individuals can contact STC directly to arrange for a vehicle that meets their mobility needs, operated by a trained driver. Call today to find out how STC Plus can drive your social life.