FAQs

  1. How do I get transportation from STC?
    Check Here to see if STC serves your community and contact your local Department on Aging. If you’re still not sure, call STC at 216-265-1489 and the Call Center staff can help you.
  2. How much does a ride cost?
    Your home community pays most of the cost of your trip. Depending on where you live and you’re your destination, you may pay a small fare. Fares are set by your community or nonprofit provider. STC does not set the amount you are charged, but we will confirm it when you book your trip.
  3. Where will STC take me?
    Most communities make medical appointments a top priority, including dialysis, rehabilitation appointments or other treatment. We cannot take you home after surgery or any service where you have had anesthesia. Other popular destinations include senior center activities, shopping and personal appointments.
  4. When can I ride?
    STC is on the road from 7 am until about 4 pm. If have booked your return trip and your appointment is delayed, please call         216-265-1489. We will make sure you get home.
  5. How can my business advertise on an STC vehicle?
    Call Chris Pakiz at 1-216-265-4104 or email cpakiz@ridestc.org
  6. I’d like to make a donation. Who can help?
    STC is a not-for-profit organization and your gift will help keep our fares low. Contact Catherine Ciha at 1-216-265-3008 email cciha@ridestc.org, or donate HERE.
  7. I’d like to work for STC. How can I apply?
    STC has frequent part time openings for drivers. No CDL is required, however we conduct extensive background checks. For more details, see our CAREERS page.
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County Appoints two new STC board members

STC Board of Directors welcomed two new board members, appointed by Cuyahoga County Executive Armond Budish. Eric P. Martin, business manager for the Division of Senior & Adult Services (DSAS) Cuyahoga County, and Pamela Studamire-Rosado, community services coordinator, United Labor Agency join the leadership of the non-profit countywide paratransit provider. They will serve three-year terms. Executive Director Janice Dzigiel (center) welcomed Eric and Pam with orientation on our transportation services for Cuyahoga County seniors. Learn more about our latest board members here.