FAQs

  1. How do I get transportation from STC?
    Check Here to see if STC serves your community and contact your local Department on Aging. If you’re still not sure, call STC at 216-265-1489 and the Call Center staff can help you.
  2. How much does a ride cost?
    Your home community pays most of the cost of your trip. Depending on where you live and you’re your destination, you may pay a small fare. Fares are set by your community or nonprofit provider. STC does not set the amount you are charged, but we will confirm it when you book your trip.
  3. Where will STC take me?
    Most communities make medical appointments a top priority, including dialysis, rehabilitation appointments or other treatment. We cannot take you home after surgery or any service where you have had anesthesia. Other popular destinations include senior center activities, shopping and personal appointments.
  4. When can I ride?
    STC is on the road from 7 am until about 4 pm. If have booked your return trip and your appointment is delayed, please call         216-265-1489. We will make sure you get home.
  5. How can my business advertise on an STC vehicle?
    Call Chris Pakiz at 1-216-265-4104 or email cpakiz@ridestc.org
  6. I’d like to make a donation. Who can help?
    STC is a not-for-profit organization and your gift will help keep our fares low. Contact Catherine Ciha at 1-216-265-3008 email cciha@ridestc.org, or donate HERE.
  7. I’d like to work for STC. How can I apply?
    STC has frequent part time openings for drivers. No CDL is required, however we conduct extensive background checks. For more details, see our CAREERS page.
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Make a Gift to Keep Seniors on the Go

Please make a resolution to support seniors on the go! Start your resolutions early! Your tax-deductible gift to Senior Transportation Connection is always in season, and generous donors help us keep our services affordable and efficient! Passengers Barbara and Allan recently talked with us about why they value STC: “The drivers are prompt & helpful.” “The bus is clean.” “I don’t have to depend on someone to get where I need to go.” We thank our drivers who are out in the cold, taking Allan to the senior center for lunch, and Barbara to see her doctor. They lend a hand to keep riders steady on their feet. And, each year, we cover one million miles across Cuyahoga County, in all weather and road conditions, delivering over 100,000 trips.

Your gift is important!

Donations are essential to keep the STC fleet in top form. They pay for driver training, new vehicles and the latest scheduling technology. But, it's more than that -- Your donation helps to connect our passengers with the destinations that keep them healthy and independent! Please give the gift of independence and mobility to thousands of Cuyahoga County seniors. Support Senior Transportation Connection & keep our passengers connected and active in our community all year long. Make your gift here today! Thank you.