STC Confidentiality Policy

(Privacy Practices)

STC employees will have access to highly-confidential information. STC collects certain personal information from members of the public who use the services coordinated by STC. This information consists of data such as a person’s name, address and age. Information is collected and used only for legitimate purposes and practices relating to delivery of services to those persons. Protecting the confidentiality of such information is the employee’s responsibility and disclosure of such information is prohibited.

STC employees will also have access to other STC records, files and information which are confidential in nature. The confidentiality of this information must also be preserved. Any STC records, files, paperwork, photographs, film or other information must not be removed from STC premises without the prior consent of the Executive Director and must be returned to STC upon separation of employment.

Any violation of this policy may result in disciplinary action, including termination of employment.

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Make a Gift to Keep Seniors on the Go

Please make a resolution to support seniors on the go! Start your resolutions early! Your tax-deductible gift to Senior Transportation Connection is always in season, and generous donors help us keep our services affordable and efficient! Passengers Barbara and Allan recently talked with us about why they value STC: “The drivers are prompt & helpful.” “The bus is clean.” “I don’t have to depend on someone to get where I need to go.” We thank our drivers who are out in the cold, taking Allan to the senior center for lunch, and Barbara to see her doctor. They lend a hand to keep riders steady on their feet. And, each year, we cover one million miles across Cuyahoga County, in all weather and road conditions, delivering over 100,000 trips.

Your gift is important!

Donations are essential to keep the STC fleet in top form. They pay for driver training, new vehicles and the latest scheduling technology. But, it's more than that -- Your donation helps to connect our passengers with the destinations that keep them healthy and independent! Please give the gift of independence and mobility to thousands of Cuyahoga County seniors. Support Senior Transportation Connection & keep our passengers connected and active in our community all year long. Make your gift here today! Thank you.