STC Confidentiality Policy

(Privacy Practices)

STC employees will have access to highly-confidential information. STC collects certain personal information from members of the public who use the services coordinated by STC. This information consists of data such as a person’s name, address and age. Information is collected and used only for legitimate purposes and practices relating to delivery of services to those persons. Protecting the confidentiality of such information is the employee’s responsibility and disclosure of such information is prohibited.

STC employees will also have access to other STC records, files and information which are confidential in nature. The confidentiality of this information must also be preserved. Any STC records, files, paperwork, photographs, film or other information must not be removed from STC premises without the prior consent of the Executive Director and must be returned to STC upon separation of employment.

Any violation of this policy may result in disciplinary action, including termination of employment.

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STC Serves Rose Centers Passengers

STC will provide transportation for seniors attending programs at the Rose Centers for Aging Well, effective Feb. 1, 2017. About 250 senior adults rely upon transportation to participate in congregate meals, social, health and wellness programming Monday through Friday at the following Cleveland and East Cleveland Rose Center locations:
  • Ernest J. Bohn, 1667 Ansel Rd., 216.373.1913
  • Gunning Park, 16700 Puritas Rd., 216.373.1917
  • King Kennedy, 2501 East 59th St.. 216.373.1918
  • East Cleveland, 16200 Euclid Ave., 216.373.1919
  • Paul W. Alandt Lakeshore, 6600 Lakeshore Blvd. 216.373.1915
STC will also provide transportation for special outings for center participants and expects to deliver about 15,000 trips during the year.  Older adults seeking transportation to Rose Centers location should contact their local Rose Center directly to obtain qualifications and details. “STC is pleased to provide access to the quality services the Rose Centers offer,” said Janice Dzigiel, STC executive director. “Our purpose is to be a critical ‘connection-maker’ for seniors who do not drive and need access services like STC to stay active. One third of our passengers rely upon a wheelchair, walker or cane. Not only do our vehicles accommodate them in comfort, our drivers are trained to offer the appropriate customer service and assistance.” The Rose Centers for Aging Well LLC, a subsidiary of the Benjamin Rose Institute on Aging, provides meals to homebound seniors and in neighborhood centers and offers social, health and wellness programs to seniors in the community. “When agencies of the Rose Centers’ caliber partner with STC, it validates the quality of reliability of our services,” Dzigiel said.