Senior Transportation Connection (STC) provides coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County.
STC serves individuals facing mobility challenges due to age, lack of access, disability, frailty, or the inability to drive. More than 12,000 registered riders across 36 zip codes, covering 75 percent of Cuyahoga County, rely on our services. Notably, two-thirds of our passengers use a wheelchair, walker, or other mobility aid.
STC offers reliable disabled transport service, ensuring you can access essential medical appointments, including dialysis, rehabilitation, and treatment. Our services also extend to trips for senior center activities and meals, grocery shopping, personal service appointments, and vital social opportunities. If you are searching for disabled transportation services near me, STC is your trusted partner in maintaining independence, health, and community connections.
Our commitment to the community is reflected in our growth and reach. STC employs 75 dedicated individuals and manages a fleet of 48 accessible vehicles, each with an average capacity of up to 10 passengers. Our state-of-the-art call center efficiently schedules ride requests, manages routes, and provides real-time updates to our drivers.
This growth is set to continue as the population of older adults increases, with a strong desire among them to remain in their own homes. While transportation to and from medical appointments remains a primary need, we also recognize the critical importance of social connection. Requests for rides to group activities and social engagements are significant, as strong social connections are proven to lower the risk of serious health conditions such as heart disease, stroke, dementia, and depression, while also improving the ability to cope with stress. Currently, a concerning 1 in 4 community-dwelling older adults in the U.S. experiences social isolation, negatively impacting their overall well-being (Social Determinants of Health and Older Adults | odphp.health.gov).
STC was founded in 2005 following collaborative discussions among Cuyahoga County transportation providers exploring coordination and shared services, with initial research commissioned by the Mt. Sinai Health Care Foundation.
As a not-for-profit organization, STC was initially funded through the generous support of the Mt. Sinai Health Care Foundation, Cleveland Foundation, United Way Senior Success Vision Council, Jewish Community Federation’s Community Services for Older Adults, Saint Luke’s Foundation, Deaconess Community Foundation, and The Sisters of Charity Foundation of Cleveland, among others. We are deeply grateful for the ongoing grants and philanthropic support from the following organizations and donors:
The Andrews Foundation
The Eva L. & Joseph M. Bruening Foundation
Buckingham, Doolittle & Burroughs
CareSource Foundation
The Cleveland Foundation
Community West Foundation
Mr. & Mrs. Doug DeRose
FirstEnergy Foundation
The Harry K. & Emma R. Fox Foundation
Funds from the Jewish Federation of Cleveland
The Higley Fund of The Cleveland Foundation
ITN Rides In Sight
The Legacy Village Lyndhurst Community Fund
Dr. Gilbert Lowenthal
The Milton & Tamar Maltz Family Foundation
The Mt. Sinai Health Care Foundation
NOACA
McGregor Foundation
Mr. & Mrs. Peter Rzepka
The Thatcher Family Fund of The Cleveland Foundation
Western Reserve Area Agency on Aging
World West Properties
The Family of Lois Zaas
STC proudly partners and collaborates with various communities and organizations. These partnerships play a vital role in defining our service areas, passenger fees, and permitted destinations, ensuring affordable transportation and low rider costs within your community. Charitable donations and grants are essential in covering our operating costs and enabling the purchase of new, accessible vehicles. As a not-for-profit, STC prioritizes the needs of our passengers and the community above all else.
Our dedicated drivers provide a door-to-door escort service, ensuring passenger safety and offering a personal touch. They are trained to assist with up to 5 parcels during shopping trips and are proficient in safely assisting riders using walkers, canes, or wheelchairs – a significant portion of our passenger base. Furthermore, all drivers are certified in CPR and have completed National Safety Council defensive driving training. With nearly one million miles traveled annually, we have established clear guidelines to maintain efficient and organized services. For detailed information, please refer to Scheduling a Ride. A comprehensive list of the communities and agencies that contract with STC can be found on this page.
Senior Transportation Connection is a customer-focused organization committed to providing coordinated, efficient, and affordable transportation to seniors and differently abled adults throughout Northeast Ohio while allowing them to remain independent, healthy, and connected to the community.
We will be a model organization by developing partnerships that create a sustainable structure for serving the evolving needs of our clients and communities. We engage employees at all levels in our caring mission.
