Meet the Team

Meet the dedicated team behind Senior Transportation Connection, passionate about ensuring seniors and individuals with disabilities maintain their independence and stay connected to their communities.

Our team members are committed to providing exceptional service and ensuring the smooth operation of our transportation services. From scheduling and dispatching to driving and customer support, our dedicated staff works tirelessly to meet the needs of our riders.

Laura Kleinman

Laura Kleinman

Executive Director

Laura Kleinman joined STC as Executive Director on December 6th, bringing extensive experience from her work with economic development non-profits in Cleveland, including her recent role as Vice President of Services at University Circle Inc., where she led initiatives to keep the neighborhood safe, vibrant, and supportive of education and small businesses. She created impactful programs like “Coffee with a Curator,” connecting older adults with cultural learning experiences. Excited to bring her passion for empowering older adults to STC. For questions or feedback, feel free to reach out to her.

P: 216.265.4101
M: 216.978.9715
E: lkleinman@ridestc.org

Edward Eucker

Edward Eucker (Retiring)

Director of Operations (outgoing)

Ed manages the daily transit operations and supervises drivers.  He ensures STC efficiently manages resources, including vehicle maintenance and repairs, service delivery, quality management and safety. Ed has over 30 years of experience in transit and logistics.

E:  eeucker@ridestc.org

Elliot Fischbach

Elliot Fischbach

Director of Operations (incoming)

Elliot is taking over for Ed Eucker, and will be managing the daily transit operations and supervises drivers.  He will ensure that STC efficiently manages resources, including vehicle maintenance and repairs, service delivery, quality management and safety. Elliot brings over 10 years of experience in operations and security, with a strong track record of employee engagement and performance management.

E: efischbach@ridestc.org

Sidney Smith

Sidney Smith

Manager of Recruitment and Development

Sidney recruits new drivers along with training new drivers and keeping up training with seasoned drivers as well.

E:  ssmith@ridestc.org


Call Center Staff
STC schedulers and dispatchers process phone calls, book trips, create and manage daily routes. They communicate changes to drivers during their routes and respond to questions or concerns from drivers.

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Who Can Use STC Services Generally, STC transportation services are available to seniors age 60 and older who reside within one of the municipal or nonprofit provider jurisdictions or service area boundaries.