ABOUT US

Senior Transportation Connection (STC) provides comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County.

STC serves individuals who have mobility challenges due to age, lack of access, disability, frailty or inability to drive. More than 12,000 registered riders live in 37 zip codes covering 71 percent of Cuyahoga County. One third of passengers use a wheelchair, walker or other aid to mobility.

STC will take you to a medical appointment, including dialysis, rehabilitation and treatment, senior centers meals and programs, grocery shopping, personal service appointments and social opportunities. We’ll take you places so you can remain independent, healthy and connected to the community.

STC was founded in 2005, after Cuyahoga County transportation providers began exploring coordination and shared services. Research was commissioned by the Mt. Sinai Health Care Foundation.

The not-for-profit was initially funded through Mt. Sinai Health Care Foundation, Cleveland Foundation, United Way Senior Success Vision Council, Jewish Community Federation’s Community Services for Older Adults, Saint Luke’s Foundation, Deaconess Community Foundation and The Sisters of Charity Foundation of Cleveland, among others. Learn more about today’s funders at Charitable Support.

STC partners and collaborates with communities and other organizations. Those partners define where we travel, what passengers pay and what destinations are permitted. This relationship helps your community keep transportation affordable and rider fees low. Charitable donations and grants help cover STC’s operating costs and purchase new vehicles. As a not-for-profit organization, STC places passenger and community needs first. Check out our most recent Annual Report for more news and information.

Drivers escort passengers door-to-door to ensure safety and provide a personal touch. They will help with up to 5 parcels on shopping trips. They are trained to keep riders safe, including how to help those who use a walker, cane or wheelchair – one third of our passengers do. Drivers are certified in CPR and complete National Safety Council defensive driving training.

STC is on the road nearly one million miles every year. That requires guidelines to keep services efficient and organized. See Scheduling a Ride for details. A list of the communities and agencies that contract with STC can be found HERE.

Thank you for your interest in STC. We look forward to taking you where you need to go!

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216-265-1489

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Accessible transportation for older adults

Get Going With STC

Do you have trouble getting around because you don’t drive? Are you age 60 or older, or have disability? STC will take you to medical appointments, senior centers, grocery shopping and more! Senior Transportation Connection provides coordinated, efficient, affordable transportation for seniors and adults with disabilities throughout Cuyahoga County, Ohio. If you're an older adult or someone with disabilities, learn how low cost rides with STC can help.

If you see your hometown or an agency you use here, call us to find out how you can get going with STC!

STC has accessible vehicles with ramps or lifts for easy, comfortable entry. “Door to door” assistance from trained drivers delivers exceptional customer service and a personal experience. When you reserve a ride, you will speak to a real person in our Cleveland-based Call Center -- No getting stuck in an automated menu, pressing buttons!

Our goal is to keep our passengers connected to their community activities, medical care and hot meals with friends. You will ride safely and in comfort if you use a wheelchair, walker or other equipment. If you need someone to help, your personal care aide can accompany you.

How it Works

Once approved, you can make reservations for trips three days or more in advance. The service is available weekdays. Your community defines where we travel, what kinds of trips are allowed, the fees and hours of operation. We confirm all this when you schedule your ride.

Since communities and agencies pay for most of the trip, we work together to keeps costs affordable and your fees manageable. STC also asks for charitable donations and grants to help cover the services’ costs. Make your gift to non-profit STC here.

Call STC today to find out how you can get going!