Janice M. Dzigiel
Executive Director
As top administrator, Janice oversees operations and compliance with federal, state and contractual requirements. Janice has been the STC executive for a decade. She holds a BS in gerontology from Kent State University and a Masters of Public Administration from Cleveland State University.  Her 30-plus years of experience in aging include direct service, workforce development, and program management. jdzigiel@ridestc.org

Edward Eucker
Director of Operations
Ed manages the daily transit operations and supervises drivers.  He ensures STC efficiently manages resources, including vehicle maintenance and repairs, service delivery, quality management and safety. Ed has over 30 years of experience in transit and logistics. eeucker@ridestc.org 

James Hailey
Finance Director
James manages the financial integrity of the organization, including contract oversight, accounts payable & accounts receivable. James’ 30-year career has included corporate and personal finance, operations and performance management, administration and instruction in the field of education.  jhailey@ridestc.org 

Marti Pytel
Call Center Director
Marti supervises the call center operations, including scheduling, dispatch and outbound confirmation calls to riders. Marti has nearly 15 years’ experience in call center staffing and management as well as customer service experience through her prior career in banking.  mpytel@ridestc.org 

Dezmon Smedley
Fleet and Driver Supervisor
Dezmon  monitors vehicle conditions, accidents/incident follow-up and depot supplies at the West Side Depot. dsmedley@ridestc.org 

Sidney Smith
Fleet and Driver Supervisor
Sidney monitors vehicle conditions, accidents/incident follow-up and depot supplies for the East Side. ssmith@ridestc.org

Call Center Staff
STC schedulers and dispatchers process phone calls, book trips, create and manage daily routes. They communicate changes to drivers during their routes and respond to questions or concerns from drivers.