Who Can Use STC Services
Generally, STC transportation services are available to seniors age 60 and older who reside within one of the municipal or nonprofit provider jurisdictions or service area boundaries.
In addition, some municipal and nonprofit providers expand or limit eligibility by age (i.e. seniors 55 and older) or specialized populations (i.e. persons with disabilities).
Please contact STC at 216-265-1489 for more information.
Click here to view all available areas for service.
Complaints & Concerns
STC complies with all nondiscrimination requirements in the provision of our services to the public. If you have a concern, please contact us and we will make every effort to resolve your issue.
If you believe you have been discriminated against, you may file an administrative complaint with the FTA Office of Civil Rights. The form and filing instructions are found here.
Check Your Local Community’s Registration Process
(If your community is not listed, STC does not currently provide service there.)
If you are a resident of any of these communities, please call the number provided to register with them.
They will then send your information to STC to be included in our system.
From that point, you would call us here at STC directly, (216) 265-1489, to schedule your trip or trips.
|Bedford – Parks and Rec||(440) 735-6570|
|Broadview Heights – Dept. of Human Services||(440) 526-4357|
|Chagrin Falls – Kristy Holmes||(440) 247-5050|
|Cleveland – Dept. of Aging||(216) 664-2833|
|Highland Heights, Lyndhurst, Mayfield Heights, Mayfield Village, South Euclid Contact Community Partnership On Aging||(440) 442-2628|
|Maple Heights – Senior Center||(216) 587-5481|
|Orange http://www.orangerec.com||(216) 831-8601|
|Parma||(no new applications at this time)|
|Shaker Heights – Shaker Heights Community Center||(216) 491-1360|
If you are a resident of any of these communities, then please fill out the form below and email or regular mail it to the STC office as noted on the form.