Scheduling a Ride

Contact the STC Call Center at: 216-265-1489

First time users must complete pre-registration. Your home community may have other procedures and we can help you with that, too.

Schedule Your Trip
All trips must be scheduled at least three business days prior and can be scheduled up to three weeks in advance. You will be asked to confirm your name, address, city and telephone number.

Please have your destination address and phone number, suite or room number, time of appointment and return time.

Cancellations
To cancel a trip, please leave a message as soon as you decide to cancel. You can leave a message after business hours.

Enjoy the friendly, courteous and professional service.
Your driver may arrive up to 10 minutes before or after your scheduled pick up time.

The drivers will wait up to five minutes if you are running a little late. The driver will take reasonable steps to let you know that the vehicle is waiting.

If your appointment ends more than 30 minutes early, contact the Call Center and we will try to arrange an earlier pick up for you. If not available, you will be picked up at your originally scheduled time.

CTA-Call

To Schedule a Ride Call.
216-265-1489

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Celebrating Connections Event Features a Tasty Auction

STC will honor board member Gerald B. Chattman, Esq. at its fourth annual fundraiser, Celebrating Connections, for his commitment to coordinated, efficient and affordable transportation for seniors throughout Cuyahoga County. The event will be held Thursday, Oct. 4, 2018, 6:30 pm at Executive Caterers at Landerhaven in Mayfield Heights. The event features a silent auction to raise funds to buy and maintain STC vehicles. The auction items feature fine dining and entertainment: Enjoy four nights in DC luxury! Stay at three-bedroom suite with a balcony at Wyndham National Harbor, Nov. 2 through 6. Donor Stephanie FallCreek says a favorite location, with luxurious accommodations and minutes away from Washington DC museums, shopping and restaurants. The Marble Room offers a four-course dinner for eight, with wine pairings. Dine at one of the newest premier spots downtown. Its sister restaurant, Lockkeepers, offers a $200 gift card. Sara’s Place will welcome you to a five-Course California Wine Dinner for six in its Old Mill Room. The Capital Grille created a gorgeous wine basket. We have a nice selection of gift cards from other restaurants, too, so the auction theme of just might be “eat hearty!” If you are a homebody, perhaps a new 42-inch Samsung flat screen television, donated by Snow Brothers Appliance might be the perfect addition to your living space! How about a “behind the scenes” tour of The Akron Zoo? And, there’s much more! Thank you to our sponsors: Buckingham Doolittle & Burroughs, The Mt. Sinai Health Care Foundation and Western Reserve Area Agency on Aging. Find ticket and sponsor information here and more event details here. Please join us for an evening that gives the gift of mobility to older adults.