Senior Transportation Connection (STC) provides transportation services primarily for adults 60+ years old who live within specific municipal or nonprofit service areas throughout Cleveland, Ohio. Some jurisdictions may have different eligibility requirements, such as for people with special needs.
We do not serve assisted living or nursing facilities. If you have a Personal Care Aide, the PCA must be registered.
If you are a resident of Bedford, Middleburg Heights, North Olmsted, or North Royalton, click here to enroll now:
If you are a resident of the following communities, please call the respective office to enroll. They will send your details to us and we will contact you once your enrollment is complete.
Once enrolled, call us at 216-265-1489 to schedule your trips.
STC is here to help you get to essential appointments and services:
Call Center: Monday to Friday, 7:00 a.m. – 5:00 p.m.
Holiday Closures: STC is closed on major holidays, including New Year’s Day, Martin Luther King Day, President's Day, Memorial Day, JuneTeenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
STC does not set or control fare amounts for senior rides.
Please confirm your fare when scheduling your trip, as fares are set by your local community or nonprofit provider, not by STC.
STC complies with all nondiscrimination requirements in the provision of our services to the public. If you have any concern, please Contact us and we will make every effort to resolve your issue.
If you believe you have been discriminated against, you may file an administrative complaint with the FTA Office of Civil Rights. The form and filing instructions are found here.
